Job Description Qualifications Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Benefits Bonus based on performance Opportunity for advancement life insurance license Property Casualty license Paid time off Training & development Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation ) Valuable career-building experience Flexible work from home options available Responsibilities As a Customer Service Representative with Yeimi Contreras Romano Insurance Agencies, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency Your attention to detail, customer service skills, and desire to help people make you an ideal fit You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support Establish customer relationships and follow up with customers as needed Provide prompt, accurate, and friendly customer service Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #J-18808-Ljbffr
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