Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Job Tags

Similar Jobs

Fusion Growth Partners

Video Editor Job at Fusion Growth Partners

 ...while working from home! Fusion Growth Partners is seeking a creative and detail-oriented Video Editor with excellent English proficiency (both spoken and written). This is a remote, project-based role ideal for a skilled editor who thrives in a fast-paced production... 

Flickplay

3D Artist | Internship Job at Flickplay

3D Artist We're looking for a 3D Artist to contribute in the making AR collectibles for FlickPlay & our partners. Working from our Santa Monica, you will be a core member of a team of engineers, designers, and product strategists. Job Description & Responsibilities... 

Loan Simple

Entry Level - Junior Loan Officer Job at Loan Simple

 ...Launch Your Career in Mortgage Finance with Loan Simples P.A.T.H. Program Are you ambitious, motivated, and hungry for a career that...  ..., we dont just offer jobs we build careers. Our Junior Loan Officer P.A.T.H. program is a fully paid, hands-on apprenticeship designed... 

Xlfunding Llc

Account Manager Job at Xlfunding Llc

 ...and consistent follow-through. Position Summary The Account Manager is responsible for overseeing all AXLE Funding activity within...  ...communication, and the ability to operate independently in a remote environment. Essential Duties and Responsibilities Build... 

Sheetz

Travel Store Supervisor Job at Sheetz

 ...Work side by side with Team Members to maintain smooth operations. Foster a positive and engaging store culture by embodying Sheetz Performance Standards. Deliver outstanding customer service with a total customer-focused approach. Ensure a safe and compliant...